Policies

Refund policy

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at @[email protected]

If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at @[email protected]

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new iteam

Store Policy

NO REFUNDS, ALL SALES ARE FINAL.

By making a purchase, you agree to the following terms:

1. No refunds.
2. No chargebacks: You agree not to imitate chargebacks or disputes.
3. Verification: You confirm that you are the authorizes payment method holder.

Exchanges - (if applicable)

Exchanges - (if applicable)

• If you need to exchange an item, send us an email at info @ttgluxcosmetics.com
• We only replace an item and/or items if we have sent you the wrong item and/or items. To exchange, everything must be in their original condition.

You must contact us to get your exchange 

• request approved and processed.